Cập nhật lần cuối: 28/05/2024

Personal data privacy policy

The personal data privacy policy (“Policy”) describes the activities related to the processing of personal data of Users when accessing the Kangcomm.com website.

1. Subjects and scope of application

This policy governs the manner in which Kang Communication collects, processes and stores personal data of Users who use or interact with Kang Communication products, websites, applications or services.

For the avoidance of doubt, this Data Privacy Policy applies only to individual users. Kang Communication encourages users to read this Policy carefully and regularly check the website to update any changes that Kang Communication may make under the terms of the Policy.

2. Explain the terms

2.1. "User"

An individual who accesses, learns about, registers, uses or is involved in the operating process and provision of Kang Communication's products and services.

2.2. “Personal data” or “DLCN”

Is information in the form of symbols, letters, numbers, images, sounds or similar forms in the electronic environment associated with a specific person or helping to identify a specific person.

Personal data includes basic personal data and sensitive personal data.

2.3. Basic personal data includes:

(a) Surname, middle name, birth name, other names (if any)

(b) Date, month and year of birth; date, month, year of death or disappearance;

(c) Gender

(d) Place of birth, place of birth registration, permanent residence, temporary residence, current residence, hometown, contact address

(e) Nationality

(f) Images of individuals

(g) Phone number, ID card number, personal identification number, passport number, driver's license number, license plate number, personal tax code number, social insurance number, insurance card number medical insurance

(h) Marital status

(i) Information about family relationships (parents, children)

(j) Information about individuals' digital accounts; Personal data reflects activities and history of activities in cyberspace

(k) Other information that pertains to a specific person or identifies a specific person does not fall within Sensitive Personal Data.

(l) Other data according to current legal regulations

2.4. Sensitive personal data

Personal data associated with an individual's privacy rights that, when violated, will directly affect the individual's legitimate rights and interests include:

(a) Political views, religious views

(b) Health status and personal life recorded in medical records, excluding blood type information

(c) Information related to racial and ethnic origin

(d) Information about inherited or acquired genetic characteristics of the individual

(e) Information about the individual's physical attributes and biological characteristics

(f) Information about the individual's sex life and sexual orientation

(g) Data on crimes and criminal acts are collected and stored by law enforcement agencies

(h) User information of credit institutions, foreign bank branches, payment intermediary service providers, and other authorized organizations, including: User identification information according to the provisions of law, account information, deposit information, deposited asset information, transaction information, information about organizations and individuals who are guarantors at credit institutions and bank branches , an organization providing intermediary payment services

(i) Data about the individual's location determined through location services

(j) Other personal data specified by law are special and require necessary security measures.

2.5. Protect personal data

Is the activity of preventing, detecting, preventing and handling violations related to personal data according to the provisions of law.

2.6. Processing of personal data

Is one or more activities affecting personal data, such as: collection, recording, analysis, confirmation, storage, editing, disclosure, combination, access, retrieval, retrieval, encryption , decrypt, copy, share, transmit, provide, transfer, delete, destroy personal data or other related actions.

2.7. Third-party

Are organizations or individuals other than Kang Communication and users as explained in accordance with this Policy.

For further clarification, any terms not explained in this Article will be understood and applied according to Vietnamese law.

3. Purpose of processing personal data

3.1. Kang Communication may process Users' personal data for one or more of the following purposes:

(a) Providing Kang Communication products or services

(b) Adjust, update, secure and improve products, services and applications that Kang Communication is providing to users

(c) Verify the identity and ensure the confidentiality of the User's personal information;

(d) Respond to Users' service requests and support needs

(e) Notify Users about changes to policies and promotions of products and services that Kang Communication is providing

(f) Measure, analyze internal data and other processing to improve and enhance the quality of Kang Communication's services/products or perform marketing communication activities

(g) Prevent and prevent fraud, identity theft and other illegal activities

(h) To establish, exercise legal rights or defend legal claims of Kang Communication, Users or any other person. These purposes may include exchanging data with Kang Communication and other organizations to prevent and detect fraud and reduce credit risk.

(i) Comply with applicable laws, relevant industry standards and other applicable Kang Communication policies

(j) Any other purpose specific to Kang Communication's operations

3.2. Kang Communication will request the User's permission before using the User's personal data for any purpose other than those stated in Article 3.1 above, at the time of personal data collection. of the User or before commencing the relevant processing or as otherwise required or permitted by applicable law.

4. Security of User Personal Data

4.1. Users' personal data is committed to maximum confidentiality in accordance with Kang Communication's regulations and the law. The processing of each User's Personal Data is carried out only with the User's consent, unless otherwise provided by law.

4.2. Kang Communication does not use, transfer, provide or share with any third party the User's personal data without the User's consent, unless otherwise prescribed by law.

4.3. Kang Communication will comply with other personal data security principles according to current legal regulations.

4.4. Kang Communication uses many different information security technologies to protect Users' personal data from being retrieved, used or shared unintentionally. However, no data can be 100% secure. Therefore, Kang Communication is committed to ensuring maximum security of Users' personal data. Some unwanted consequences and damages that may occur include but are not limited to:

(a) Hardware and software errors during data processing cause loss of User data

(b) Security holes are beyond Kang Communication's control, the relevant system is attacked by hackers, causing data disclosure

(c) Users self-disclose personal data due to: carelessness or fraud; Visit websites/download applications containing malware...

4.5. Users should preserve electronic devices during use; Users should lock, log out, or exit their accounts on Kang Communication's website or application when not in use.

5. Types of personal data that Kang Communication collects and processes

In order for Kang Communication to provide products and services to Users and/or process User requests, Kang Communication may need and/or be required to collect personal data, including

(a) Basic personal data of the User and his/her related individuals

(b) Sensitive personal data of the User and his/her related individuals

(c) Data related to websites or applications: technical data (as stated above, including device type, operating system, browser type, browser settings, IP address , language settings, date and time of connection to the website, application usage statistics, application installations, date and time of connection to the application, location data and other technical communications ); secure login details; Usage data, ...

(d) Marketing data: advertising interests; cookie data; clickstream data; browsing history; response to direct marketing; and opt out of direct marketing.

6. How personal data is collected

Kang Communication collects personal data from Users by the following methods:

6.1. Directly from Users by various means

(a) When the User submits a registration request or any other form related to Kang Communication's products and services;

(b) When Users interact with Kang Communication's User service staff, for example through phone calls, letters, face-to-face meetings, emails or social media interactions

(c) When Users use Kang Communication's websites and applications

(d) When Users are contacted and respond to Kang Communication's marketing representatives and User service staff

(e) When Users submit their personal information to Kang Communication for any other reason, including when Users sign up for a free trial of any products and services or when Users express Currently interested in any of Kang Communication's products and services

6.2. From other third parties:

(a) If the User interacts with third party content or advertising on the website or in the application, Kang Communication may receive the User's personal information from the relevant third party, according to legally applicable privacy policy of that third party.

(b) If the User chooses to pay electronically directly to Kang Communication or through the website or application, Kang Communication may receive the User's personal data from third parties, such as suppliers. provide payment services, for such payment purposes.

(c) To comply with its obligations under applicable law, Kang Communication may receive personal data about Users from legal authorities and public authorities in accordance with the law.

(d) Kang Communication may receive personal data about Users from public sources (such as phone books, advertising information/flyers, information published on electronic news sites) .

Whenever collecting such personal data, Kang Communication will ensure receipt of data from relevant third parties in lawful ways, and hold such third parties responsible for compliance legal regulations on personal data protection.

7. Organizations Who Process Personal Data

7.1. Kang Communication will share or jointly process personal data with the following organizations and individuals:

(a) Contractors, agents, partners, and operational service providers of Kang Communication.

(b) Branches, business units and employees working at Kang Communication's branches, business units and agents.

(c) Telecommunications businesses in case the User violates the obligation to pay service fees.

(d) Kang Communication's professional advisors such as auditors, lawyers, etc. according to the provisions of law.

(e) Courts and competent state agencies in accordance with the provisions of law and/or when required and permitted by law.

7.2. Kang Communication commits to sharing or jointly processing personal data only in cases where it is necessary to carry out the Processing Purposes stated in this Policy or as prescribed by law. Organizations and individuals that receive Users' personal data will have to comply with the provisions of this Policy and relevant laws on personal data protection.

Although Kang Communication will make every effort to ensure that User information is anonymized/encrypted, the risk that this data may be disclosed in impossible circumstances cannot be completely excluded. resistance.

7.3. In case of involvement of other personal data processing organizations mentioned in this Article, the User agrees that Kang Communication will notify the User before Kang Communication does so.

8. Processing of personal data in some special cases

Kang Communication ensures that the processing of Users' personal data fully meets the requirements of the Law in the following special cases:

8.1 Kang Communication always respects and protects children's personal data. In addition to the personal data protection measures prescribed by law, before processing children's personal data, Kang Communication will verify the child's age and request the consent of (i) children and/or (ii) the children's father, mother or guardian as prescribed by law.

8.2 In addition to complying with other relevant legal regulations, for the processing of personal data related to personal data of people declared missing/deceased, Kang Communication will have to obtain consent of one of the relevant persons according to the provisions of current law.

9. User rights and obligations related to personal data provided to Kang Communication

9.1. Users have the right to know about the processing of their personal data, unless otherwise provided by law.

(a) Users may or may not consent to the processing of their personal data, unless otherwise provided by law.

(b) Users have access to view, edit or request correction of their Personal Data in writing to Kang Communication, unless otherwise provided by law.

(c) Users have the right to withdraw their consent in writing sent to Kang Communication, unless otherwise provided by law. Withdrawal of consent does not affect the lawfulness of the data processing agreed to by the User with Kang Communication before the withdrawal of consent.

(d) Users have the right to delete or request deletion of their personal data in writing to Kang Communication, unless otherwise provided by law.

(e) Users have the right to request restriction of processing of their Personal Data in writing to Kang Communication, unless otherwise provided by law. Restriction of data processing will be implemented by Kang Communication within 72 hours after the User's request, with all Personal Data that the User requests to be restricted, unless otherwise prescribed by law.

(f) Users have the right to request Kang Communication to provide themselves with their Personal Data in writing sent to Kang Communication, unless otherwise provided by law.

(g) Users have the right to object to Kang Communication, the Personal Data Processor specified in this Policy, processing their personal data in writing to Kang Communication in order to prevent or limit the disclosure of their personal data. disclose DLCN or use DLCN for advertising and marketing purposes, unless otherwise prescribed by law. Kang Communication will comply with the User's request within 72 hours after receiving the request, unless otherwise provided by law.

(h) Users have the right to complain, denounce or sue according to the provisions of law.

(i) Users have the right to claim compensation for actual damages according to the provisions of law if Kang Communication violates regulations on protecting their personal data, unless the parties have agreed other agreements or other provisions of law.

(j) Users have the right to self-protect according to the provisions of the Civil Code, other relevant laws, or request competent agencies and organizations to implement methods to protect civil rights according to the provisions of Article 11 of the Civil Code.

(k) Other rights as prescribed by current law.

9.2. User obligations

(a) Comply with the laws, regulations, and instructions of Kang Communication related to the processing of Users' Personal Data.

(b) Provide complete, honest and accurate personal data and other information as requested by Kang Communication when registering and using Kang Communication's services and when there are changes to this information. Kang Communication will secure the User's personal data based on the registered User information, so if there is any incorrect information Kang Communication will not be responsible in case that information is corrupted. affect or limit the rights of Users. In case of failure to notify, if any risks or losses arise, the User is responsible for errors or abuse or fraud when using the service due to his or her own fault or failure to provide correct and complete information. Sufficient, accurate, and timely information changes; including financial losses and costs arising from incorrect or inconsistent information provided.

(c) Coordinate with Kang Communication, competent state agencies or third parties in case of issues affecting the security of Users' personal data.

(d) Protect your own personal data; proactively apply measures to protect your personal data while using Kang Communication's services; promptly notify Kang Communication when detecting any errors or mistakes about your Personal Data or suspecting that your Personal Data is being violated.

(e) Be solely responsible for the information, data, and consent that you create and provide in the network environment; Take responsibility in case personal data is leaked or violated due to your own fault.

(f) Regularly update Kang Communication's Regulations and Policies from time to time as notified to Users or posted on Kang Communication's websites and other transaction channels from time to time. Take actions according to Kang Communication's instructions to clearly indicate consent or disapproval for the purposes of processing Personal Data that Kang Communication notifies users from time to time.

(g) Respect and protect the personal data of others.

(h) Other responsibilities as prescribed by law.

10. Storage of personal data

Kang Communication undertakes to store Users' personal data only in connection with the purposes stated in this Policy. Kang Communication may also need to store your personal data for a period of time, such as where required by applicable law.

11. Processing personal data involving foreign elements

11.1. In order to carry out the purposes of processing personal data in this Policy, Kang Communication may have to provide/share User's personal data to relevant third parties of Kang Communication and these third parties may in Vietnam or any other location outside the territory of Vietnam.

11.2. When providing/sharing personal data abroad, Kang Communication will require the receiving party to ensure that the User's personal data transferred to them will be confidential and secure. Kang Communication ensures compliance with legal and regulatory obligations regarding the transfer of Users' personal data

12. Cookies

12.1. When Users use or access websites and online news sites (hereinafter collectively referred to as "electronic news sites") of Kang Communication, Kang Communication may place one or more cookies on the User's device. “Cookie” is a small file placed on a User's device when the User visits an electronic news site, which records information about the User's device, browser and in some cases, preferences and interests. Users' electronic news browsing habits.

Kang Communication may use this information to identify Users when Users return to Kang Communication's websites, to provide personalized services on Kang Communication's websites, to compile Compile analytical data to better understand website operations and to improve Kang Communication's websites. Users can use their browser settings to delete or block cookies on their devices. However, if the User decides not to accept or block cookies from Kang Communication's websites, the User may not be able to take full advantage of all the features of Kang Communication's websites.

12.2. Kang Communication may process Users' personal information through cookie technology, in accordance with the provisions of these Terms. Kang Communication may also use remarketing to serve advertisements to individuals that Kang Communication knows have previously visited its website.

12.3. To the extent third parties have placed content on Kang Communication's websites (e.g. social media features), those third parties may collect Users' personal information. (e.g. cookie data) if the User chooses to interact with such third party content or use third party services.

13. Contact information for processing personal data

In case the User has any questions regarding this Policy or issues related to data subject rights or the processing of the User's personal data, the User may use the following forms: contact listed below:

Send an email to Kang Communication at: dev@kangcomm.com

14. General Terms

14.1. This policy takes effect from May 2, 2024. Users understand and agree that this Policy may be amended from time to time and will be notified to Users through Kang Communication's transaction channels before application. Changes and effective time will be updated and announced at Kang Communication's transaction channels and other channels. The User's continued use of the service after the notice period regarding amendments and supplements from time to time means that the User has accepted those amendments and supplements.

14.2. Users clearly know and agree to this Policy which is also the Notice of Personal Data Processing specified in Article 13 of Decree 13/ND-CP/2023 and amended and supplemented from time to time before Kang Communication conducts Personal Data Processing. Accordingly. Kang Communication does not need to take any additional measures for the purpose of notifying Users of the Processing of personal data.

14.3. Users commit to strictly comply with the provisions of this Policy. For issues that have not been regulated, the Parties agree to comply with the provisions of law, instructions of competent State agencies and/or amendments and supplements to this Policy notified to Users by Kang Communication. used in each period.

14.4. Users may see advertising or other content on any website, application or device that may link to websites or services of partners, advertisers, sponsors or other third parties. Kang Communication does not control the content or links that appear on third-party websites or services and is not responsible or/or liable for the practices used by those websites. Third party websites or services linked to or from any website, application or device. These websites and services may be subject to the third party's own privacy policies and terms of use.

14.5. This policy is concluded on the basis of goodwill between Kang Communication and Users. During the implementation process, if any disputes arise, the Parties will proactively resolve them through negotiation and conciliation. In case conciliation fails, the dispute will be brought to the competent People's Court for resolution according to the provisions of law.